Privacy Policy
Last updated: June 2026
Information we collect
We collect account information you provide (name, email, company), usage data to improve the product, and content you create in your workspace. We do not sell your personal data.
How we use your data
To provide and improve FixDesk, communicate with you, ensure security, and meet legal obligations. Your workspace content is never used to train shared AI models.
Data security
We use encryption in transit and at rest, role-based access controls, and regular security reviews. Access to production data is restricted and audited.
AI and your content
When you use AI Copilot, your prompts and relevant workspace context are processed to generate responses. This data is not used to train models shared with other customers.
Data retention
We retain your data for as long as your account is active. You can request export or deletion at any time by contacting us.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. Contact us to exercise these rights.
Contact
Questions about this policy? Email hello@fixdesk.in.